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Order & Delivery

PLEASE NOTE

 

 

We are working hard to process all orders…but we are super busy so please bear with us!

 

 

We will do our best to deliver your order within 5-8 working days,

However if this does change we will let you know.

 

 

 

At this time we can deliver to most of England, Wales, certain parts of Scotland.

There are some exceptions – please see below.

 

 

We offer FREE Delivery on all orders over £30.00

 

Delivery for orders under £30.00 only costs £5.00.

 

We can arrange delivery of products Wednesday to Friday inclusive.

 

This means that they can be delivered Wednesday, Thursday and Friday to ensure that your order arrives as fresh as possible.

 

We do not dispatch on Saturdays, Sundays and Fridays. This is to avoid potential weekend delivery problems and any disappointment.

 

Please give instructions as to where the order may be left in the absence of obtaining a signature can be taken. This can be a neighbour, but bear in mind you may need to share your products!

 

Directions for non-numbered houses and difficult to find addresses will help with delivery.

 

The products will need to be placed in a fridge on arrival before the end of the day. Your products will arrive with a 6-day shelf life and can be frozen for up to six months.

 

We are unable to send products under refrigerated conditions. However, the product is chilled when it leaves us and is packed in a suitable food box with ice to insulate it.

 

Please note that we can only send products if you accept full responsibility for the condition of the products when delivered to you.

 

We use a courier for delivery. If they are unable to deliver to you, or must deliver late, for reasons beyond our control, for example adverse weather conditions, strike actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes.