Order & Delivery

Many thanks for placing an order – we hope you won’t be disappointed.

  • We can deliver Tuesday, Wednesday, Thursday and Friday.
  • FREE Delivery on all orders as from September 14th 2020

  • Orders are usually baked and packed for a next day delivery.
  • If you would like your order on a certain date, just make a note when you checkout.
  • All pies and pasties are handmade and baked for each individual order, so at busy times your parcel may take a little longer. 
  • You'll receive email confirmation when you place an order and also a message from our couriers, to let you know it is on its way.
  • If you have ordered more than one box of pies - please be aware that they could be despatched separately.
  • Please give instructions as to where the order may be left in. This can be a 'safe place' or a neighbour, but bear in mind you may need to share your pies and pasties!
  • Directions for non-numbered houses and difficult to find addresses will help with delivery.
  • The products will need to be placed in a fridge on arrival before the end of the day.
  • Your products will be labelled with a 'Use By Date' and can be frozen for up to six months.
  • We are unable to send products under refrigerated conditions. However, the product is chilled when it leaves us and is packed in a suitable food box with ice to insulate it.
  • We take great care when packing all items so they travel securely. However, as we have to use a courier, please be aware that we can only send products if you accept full responsibility for the condition of the products when delivered to you.
  • We do use a courier for delivery. If they are unable to deliver to you, or must deliver late, for reasons beyond our control, for example adverse weather conditions, strike actions, vehicle breakdown, traffic congestion or supplier failure, we cannot accept liability for any inconvenience or loss that this causes.

 

We can deliver to most of mainland England, Wales, certain parts of Scotland.
However there are some exceptions – please see below.
Geographical Area Postcodes - we are unable to deliver to
Scottish Mainland AB30, DD-9 as these are a two day service.
Scottish Highlands AB42, AB33-38, AB42-45, AB56-56,
Scottish Highlands AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50
Scottish Islands HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
Northern Ireland  Unable to deliver
Isle of Man
Unable to deliver
Channel Isles
Unable to deliver
Isle of Wight
Unable to deliver

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